WASCASH Privacy Policy

Effective Date: 1st of June 2023

Last Updated: 1st of September 2025

Summary: WASCASH collects basic contact and financial information to create accounts, process guaranteed payments, and ensure secure transactions. We do not sell or share personally identifiable information (PII). Users can request account and data deletion by emailing privacy@wascash.com.

WASCASH, Inc. (“WASCASH”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use the WASCASH website (www.wascash.com) and the WASCASH mobile applications (“App”) available on iOS and Android.

WASCASH, Inc. is incorporated in Delaware, United States and owns the WASCASH platform. In each country where WASCASH operates, the application is run by a licensed local processor.

By using WASCASH, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Contact Information: Name, email address, phone number.

  • Financial Information: Bank account details, credit line information, transaction and invoice history.

  • Identifiers: User ID, device ID, IP address.

  • Usage Data: Transaction activity, approvals/rejections, login activity.

  • Technical Data: Crash logs, performance data, browser/OS information.

  • Website Data: Cookies, analytics, and inquiries submitted.

We do not collect biometric data or precise geolocation.

2. Legal Bases for Processing

We process personal data on the following bases:

  • Contractual Necessity – to provide services and guarantee payments.

  • Legal Obligation – to comply with financial, tax, and anti-money laundering laws.

  • Legitimate Interests – to improve services, prevent fraud, and maintain security.

  • Consent – for optional features such as marketing.

3. How We Use Your Information

We use your information to:

  • Create and manage accounts.

  • Process and guarantee transactions.

  • Facilitate invoicing, rescheduling, discounting, and installment plans.

  • Send confirmations, approvals, and alerts.

  • Comply with financial and legal obligations.

  • Improve app performance and protect against misuse.

We do not use your data for cross-app tracking or targeted advertising.

4. Sharing Your Information

We share your information only as necessary:

  • Local Processors – operate WASCASH in each country.

  • Partner Banks / Guarantors – to provide guarantees and process payments.

  • Service Providers – cloud hosting, IT, analytics (e.g., AWS, Azure).

  • Authorities – where required by law.

We do not sell or share personal information that could be used to identify you. Any data we collect is used only to provide and improve WASCASH services.

5. Data Retention

We retain your information for as long as needed to:

  • Deliver services to you.

  • Comply with legal and regulatory requirements.

  • Resolve disputes and enforce agreements.

Transaction records may be retained longer if required by law.

6. Data Security

We use industry-standard measures including:

  • Encryption in transit and at rest.

  • Access controls for sensitive data.

  • Continuous monitoring for fraud and misuse.

No system is 100% secure, but we take steps to reduce risk.

7. Your Rights

Depending on your location, you may have rights to:

  • Access and receive a copy of your data.

  • Correct or update inaccurate information.

  • Request account and data deletion.

  • Restrict or object to processing.

  • Request portability of your data.

  • Withdraw consent for optional uses.

8. Data Deletion Process

Currently, you may request deletion of your account and associated data by contacting us at privacy@wascash.com with your registered account details.

We will verify your request and complete deletion within 30 days, except where retention is required by law (e.g., for financial or regulatory records).

An in-app option to delete your account directly will be introduced in a future version of the WASCASH app, and this Privacy Policy will be updated accordingly when that feature becomes available.

9. Cookies & Tracking

  • Website: We use cookies for analytics, session management, and security.

  • Mobile App: We do not use third-party advertising trackers.

Users may manage cookies through browser settings.

10. International Data Transfers

Your information may be transferred and stored outside your country. Safeguards are applied to ensure your data is protected in line with applicable laws.

11. Children’s Privacy

WASCASH is not intended for individuals under 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Effective Date.”

13. Governing Law and Local Operation

WASCASH, Inc. is incorporated in Delaware, United States, which serves as the primary governing jurisdiction for this Privacy Policy.

In each country where WASCASH operates, the application is managed by a licensed local processor. The laws of the country where you use WASCASH will also apply to your use of the application.

By using WASCASH, you acknowledge that your personal data will be processed in accordance with this Privacy Policy and the applicable local laws of the country of use.

14. Contact Us

For privacy inquiries or to exercise your rights, please contact:

WASCASH, Inc.

Email: privacy@wascash.com

Support: support@wascash.com

Website: www.wascash.com